Privacy Policy

Your privacy is very important to us. This privacy policy describes how BirdTech USA (“we,” “our,” or “us”) collects, uses, and shares personal information collected from our customers and visitors (“you” or “your”) who use our website, birdtechusa.com (the “Website”).

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Your name, email address, mailing address, phone number, and payment information when you make a purchase or sign up for our newsletters.
  • Account Information: Information related to your account, such as login credentials.
  • Order Details: Information about the products you order, your preferences, and your shopping history.
  • Technical Information: Your IP address, browser type, operating system, and device details.
  • Usage Information: How you use our Website, including pages viewed, links clicked, and browsing behavior.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including sending order confirmations and delivery updates.
  • Improve our Website, products, and services by analyzing usage patterns.
  • Personalize your shopping experience and recommend products that may interest you.
  • Respond to your customer service requests and provide support.
  • Send promotional communications, newsletters, or marketing messages, if you opt in to receive them.
  • Detect and prevent fraudulent activities or security breaches.
  • Comply with legal requirements and enforce our Terms of Service.

3. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party companies that assist in delivering our services, such as payment processors, shipping partners, and marketing platforms.
  • Business Transfers: If BirdTech USA is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose information if required by law or to protect the rights, property, or safety of BirdTech USA, our customers, or others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Recognize you and your preferences when you visit our Website.
  • Analyze Website performance and visitor interaction.
  • Customize advertising and marketing content.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may impact your experience on our Website.

5. Your Rights and Choices

You have the right to:

  • Access Your Information: Request a copy of the personal data we hold about you.
  • Update Your Information: Correct or update any of your personal information.
  • Delete Your Information: Request that we delete your personal information, subject to legal or contractual obligations.
  • Opt-Out of Marketing Communications: Unsubscribe from our marketing emails using the “unsubscribe” link.

To exercise any of these rights, please contact us using the information provided below.

6. Data Security

We use a variety of security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Third-Party Links

Our Website may contain links to other websites that are not operated by us. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our Website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child, we will promptly delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of the Website after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us.

Thank you for trusting BirdTech USA with your personal information. We value your privacy and are committed to protecting it.